I want to change my orderUpdated a year ago
Oops! Changed Your Mind? No Worries!
Hey Vapers! Ever found yourself in that facepalm moment right after hitting the "Place Order" button? 🤦♂️ We've all been there! Whether it's an impulsive add-on, a wrong flavor, or just a change of heart, sometimes what seemed like a perfect choice a minute ago suddenly feels not so right.
Fast Like a Cheetah! 🐆
Here at POTV, we pride ourselves on our lightning-fast processing and shipping—think cheetah-fast but for vape orders! Our system is so speedy that once you've placed your order, it's on a fast track to your doorstep. That means we're unable to change orders once they're placed. But don't fret!
The Silver Lining: Our Hassle-Free Return Policy! 🔄
Realize you picked the wrong item or are you just having a bit of buyer's remorse? No problem! Our return process is as smooth as your favorite vape juice. Here's what we offer:
Ordered the Wrong Thing? Let's swap it! We're all about making things right. If you've ordered something by mistake, we'll set up an easy-peasy exchange for you.
Changed Your Mind? We get it! If you decide you don't want what you ordered, we're here to arrange a refund or store credit, whatever floats your boat!
We're Here for You! 🤝
Our team is standing by, ready to assist you with a smile (you can't see it, but it's there, we promise!). Whether you need to kickstart a return or have a question, we're just a click away.
Start Your Return: Click here to initiate a smooth return
Need Assistance? Our friendly team is here to help! Get in touch with us
Keep Calm and Vape On! 💨