All articles

How do Exchanges work?Updated 4 months ago

🔄 Making Exchanges Easy with Our 14-Day Policy! 🎉

Hey there, vape enthusiasts! Ready to switch things up? Our 14-day return policy includes a super-smooth exchange option that's just a breeze! 🌬️📦 Here's the scoop:


Exchange? No Problem! 🔄

Choose to exchange your device, and we'll send you a prepaid shipping label with crystal-clear instructions. Once your return hits our doorstep, our tech wizards will inspect your item and kickstart your exchange. Just give us up to five business days after we receive your return to work our magic!


Can't Wait? Get Ahead! 🚀
If you're itching to get your hands on your new device, take the fast track! Place a new order for your desired item, and we'll issue a full refund for your return. Contact our agents for this speedy swap!


Here's What Happens Next:

Option One: If there's a price difference, we'll send you an invoice. Pay up, and your shiny new order is on its way!

Option Two: We'll refund the difference and get your new order out the door, pronto!


Got questions? Dive into our FAQ or reach out to our team. We're here to make your exchange as easy as vaping your favorite flavor!

Happy vaping and happy exchanging! 🎈

Was this article helpful?
Yes
No