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I received a broken item, what should I do?Updated 4 months ago

Received a Broken Item? Let's Fix That! 🛠️💔

There's nothing more disheartening than the excitement of receiving your order, only to find out that an item arrived broken. 😢 We completely understand the frustration and disappointment this can cause.

But don't worry, we're here to turn that frown upside down! 😀🔄

If you've received a broken item, here's what you can do:

  1. 1. Snap a Picture: Take a clear photo of the broken item. 📸 This helps us understand what went wrong.

  2. 2. Send Us a Message: Reach out to our team with a photo of your broken item. You can send us a message right here. 💌

That's it! Once we receive your message, we'll swing into action and get a replacement sent out to you ASAP. 🚀 No hoops to jump through, no lengthy processes – just quick, effective solutions to make things right. 🌟

Remember, we're here to ensure you have a fantastic experience with our products, even when things don't go as planned. So, if you ever find yourself with a broken item, don't hesitate to let us know. We're on standby to help!

Happy Shopping! 🛍️💚

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