Order Discrepancies
I received a broken item, what should I do?
Received a Broken Item? Let's Fix That! π οΈπ. There's nothing more disheartening than the excitement of receiving your order, only to find out that an item arrived broken. π’ We completely understand the frustration and disappointment this can cause
I received the wrong item, what should I do?
Hey there, Valued Shoppers!. Oops! Did you open your package only to discover you received the wrong item? We know that mix-ups like this can be a bit of a bummer. π But no worries, we're on it!. Here's your easy-peasy solution:. 1. Capture the Mist
Received my order incomplete
π¦Β Oops! Missing Something in Your Order? Let's Fix That!Β π οΈ. Notice something's amiss with your order? We totally get how that can be a bummer. But don't worry, we're on it! Here's a quick guide to help you sort it out:. 1. Seek, and You Might Find
Was My Gift Card Processed?
Understanding Your Invoice and Gift Card Charges π³β¨. Our system shows the total amount on the invoice, but don't worryβyou'll only be charged the amount after the gift card is applied. We understand this might be a bit confusing at times. π. Here's