I received the wrong item, what should I do?Updated 8 months ago
Hey there, Valued Shoppers!
Oops! Did you open your package only to discover you received the wrong item? We know that mix-ups like this can be a bit of a bummer. 😕 But no worries, we're on it!
Here's your easy-peasy solution:
1. Capture the Mistake: Snap a photo of the item you received. This helps us see where things went astray. 📸
2. Reach Out to Us: Send us a quick message with your photo. You can contact our team right here. 📬
And that's all there is to it! Once we get your message, we'll leap into action to replace it with the correct item post-haste. 🌟🏃♀️
Our goal is to ensure a smooth and enjoyable experience for you, even when the unexpected happens. So, if you ever receive the wrong item, don't hesitate to let us know. We're here to make it right, quickly and efficiently!
Happy Unboxing! 🎁💖