Venty Common IssueUpdated 19 days ago

⚠️ Venty Error Code Issue: What You Need to Know ⚠️

We understand how frustrating it can be to encounter error codes on your Venty, but rest assured—you're not alone, and we've got solutions for you! Here’s everything you need to know about handling this issue.

📉 How Common is This Issue?

While error codes can feel like a nightmare, it's important to note that this issue affects only about 2% of all Ventys purchased. So, if you're experiencing this, you're among a small minority.

🔄 Exchange Policy

• Within 14 Days: If you receive a Venty with an error code, simply report it to us within 14 days from the delivery date, and we'll exchange it for you—no hassle!
• After 14 Days: If the issue arises after the initial 14 days, don’t worry. S&B will step in and handle the exchange for you.

🛠️ Potential Fixes You Can Try

Before opting for a return, we have some fixes that you can try on your end. These might help resolve the issue without needing to go through the exchange process.

Either way, whether you need to try a fix or get an exchange, we’re here to make sure you’re fully covered. 💪✨ If you purchase your Venty and encounter any error codes, please refer to this article here or reach out to us by clicking here.