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Experiencing problems with your device? Dive into our troubleshooting guides for quick and effective solutions, and get back to vaping in no time!

Troubleshooting Guides

My PAX is flashing 10 blue lights

PAX not charging

PAX is too hot to touch

Venty Error Code 004

Venty Firmware Update

Mighty error codes

Venty Common Issue

My Tinymight Is Not Heating Up

Tinymight Vapor Production

My Arizer is giving me error codes

Extreme Q Error Codes

Arizer Portable Harsh Vapor

Solo III Firmware Update

Upgrade Your Arizer Solo 3 (V1 to V2)

I am getting little to no vapor

I am unable to draw from my device

My vape tastes weird

Herbs Are Not Extracting Evenly

Low Airflow

My vaporizer isn’t charging

My Battery Won't Hold a Charge

The mouthpiece on my V3 Pro is wobbly/loose

Loose Dosing Capsules

My torch lighter isn’t working

Sensor Error: Replaceable Batteries

Low Airflow LOBO

LOBO Charging Issues

LOBO Volt Issue

LOBO Flickering Screen

XMAX V3 Nano Heating Issues

XMAX V3 Nano Bad Taste

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Looking for human assistance?

Agent Support

My tracking isn't updating

Do you offer free shipping?

Delivered but not received

Discreet Shipping

Shipping Policy

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PAX 3 tips & tricks

Burn Offs

What temperature is best to vape at?

What accessories should I get?

Battery Warning/Hazard

Best vape for a beginner?

XMAX Accessories

Dosing Capsules?

Dosing Capsule Compatability

Shop by Vaporizer: Accessories Made Easy!

How To Use Dosing Capsules

How To Fill Your Bubbler

WPA Connection

Stuck Dosing Capsules

Getting Started

My Vaporizer is hot

My lips are burning

Hot Devices

Volcano Glass Adapter

How to use

LOBO Settings

LOBO Vapor Production

POTV ONE & LOBO

Dynavap: Everything you need to know

Dynavap Getting Started

Dynavap Components

Filling & Using Your Bubbler

Gordito Bubbler

Leaking Bubbler

Glass Accessories

Dosing Capsules vs Pads

Dosing Capsules & Pads

Accessories

YLL Induction Heater Quick Start

Induction Heaters

Vaping Tips & Tricks

How do I start my return?

How do Exchanges work?

Exchanges

What is your return policy?

LOBO Return Policy

Return status

Is my item eligible for a return?

Return Policies

Warranty & Registration

Warranty

Returns & Refunds

I received a broken item, what should I do?

I received the wrong item, what should I do?

Received my order incomplete

Was My Gift Card Processed?

Order Discrepancies

I haven't gotten a confirmation for my order. What steps should I take next?

Where can I track my order status?

Partially Fulfilled Orders

Order Status/Information

I want to change my order

I want to add something to my order

Can I combine my orders?

Order Changes

Register my vape

Vaporizer Registration

Age Verification

Age Verification: Not Working

Orders

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Do gift cards expire?

How do I get a gift card?

How do I use my gift card?

Where is my gift card?

Why is there a gift card in my cart?

Gift Cards

Sezzle?

Sezzle isn't working

How do I pay with Sezzle?

Sezzle: Refund Information

Sezzle

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Paypal?

Payment Methods

Payments

POTV ONE VS LOBO

Vape Comparisons

Convection, Conduction, or Hybrid?

Looking To Buy

Vaporizer Guides

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Policies

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Sales