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Charging & Batteries

My vaporizer isn’t charging

Try another USB cable. Sometimes USB cables do fail, out of normal wear and tear. Also, some older USB cables are not capable of carrying the full ampage that our vapes require, and so won’t work, so try to stick to the cable that came with your vape

My Battery Won't Hold a Charge

My Battery Won't Hold a Charge. Some battery degradation is normal over time, with regular use of any rechargeable battery, and vape batteries are not immune to this. If your vaporizer is older than 1 year, it will lose its ability to hold a charge,