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Shipping & Delivery

Need info on shipping and delivery? Our comprehensive guides provide all the details to ensure your order's journey is smooth and timely.

My tracking isn't updating

We all know how frustrating it is to check your tracking number and not see any updates on your order. Please know that carriers may take up to 48 business hours to track your package once shipped. While it is rare, there are scenarios where a packag

Do you offer free shipping?

Hey there, Canadian Friends!. We're thrilled to share some amazing news tailored just for you! 🎉 When you shop with us, enjoy free shipping on all orders over $99.95 within Canada. And guess what? We boast the lowest shipping rates in the industry!

Delivered but not received

Received a "delivered" status but can't find your package? 📦👀 Here's what to do:. 1. Check Your Address: Make sure the address on your order is correct. 🏠. 2. Ask Around: Chat with your neighbors or family at home. Someone might have picked it up

Discreet Shipping

We Value Your Privacy 🕵️‍♂️. At Planet of the Vapes, your privacy is our top priority. We ensure that every purchase you make is wrapped in discretion. Here's How We Keep It Low-Key:1. Plain Packaging: Your order arrives in a nondescript brown box,

Shipping Policy

Fast & Free Shipping Direct from Our Canadian Warehouses located in Mississauga🚀🍁. Good news for all our shoppers! All orders are dispatched straight from our Canadian warehouses, ensuring fast and reliable delivery. Direct Shipping: All orders are